Hey hallo wake up!
Well, first sorry for the rude reply... Was actually not supposed to be rude, maybe just funny!! Anyway sorry, don't know who answered that mail, buti apologize for him.
About restaurants, they are not owned by Sonica at all, if people working there are lazy, and, mostly, they are not italians!! People from all over the world are renting spots in Sonica to set up a restaurant, so you are wrong in what you are saying.
I can tell you that this is the first complain we receive from customers about they have been treated at sonica. We know about the dust, and we are solving that problem, but no one told us we have been rude or with bad attitudes... And you can check if there was any complain on other forums about this issue...
I wouldn't defend myself and my festival if you were right, I am sorry for that wrong email, but from there to say that italians are lazy and you will not support the festival gives me a bad feeling, since we are truly doing our best to satisfy people.
Anyway since you are coming, please come to meet me if you have time and I would love to hear from you what you think of Sonica.
Respect,
Edoardo